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Privacy Policy – SMEC Automation Pvt Ltd (smecong.com)

Last Updated: March 28, 2026

SMEC Automation Pvt Ltd (“SMEC”, “we”, “our”, or “us”) is committed to protecting the privacy and security of personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.smecong.com (the “Site”) and interact with our services.

By accessing or using the Site, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

    1. Personal Information

We may collect personal and professional information that you voluntarily provide, including:

      • Full name
      • Email address
      • Phone number
      • Company name and designation
      • Project requirements or enquiry details
      • Any additional information submitted through forms or communications
    2. Automatically Collected Information

When you visit the Site, we may automatically collect:

      • IP address and approximate location
      • Device type, operating system, and browser details
      • Pages visited, time spent, and navigation patterns
      • Referring URLs and campaign tracking data
    2. Cookies & Tracking Technologies

We use cookies and similar technologies to:

      • Ensure proper website functionality
      • Improve user experience
      • Analyze traffic and performance
      • Measure advertising effectiveness (e.g., Google Ads, analytics tools)

You may control or disable cookies through your browser settings.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Responding to enquiries, RFQs, and support requests
  • Providing information about our services and solutions
  • Improving website performance and user experience
  • Conducting analytics and campaign performance tracking
  • Sending updates, newsletters, or relevant communications
  • Ensuring website security and preventing fraud
  • Complying with legal and regulatory obligations

3. Marketing & Communication

We may contact you via:

  • Email
  • Phone
  • Messaging platforms (e.g., WhatsApp)

For:

  • Responding to your enquiries
  • Sharing relevant service updates, insights, and offerings

You may opt out of marketing communications at any time.

4. Legal Basis for Processing

Where applicable, we process personal data based on:

  • Your consent (e.g., form submissions)
  • Legitimate business interests
  • Contractual necessity
  • Legal obligations

5. Data Sharing & Disclosure

We do not sell or rent personal data.

We may share your information with:

  • Internal SMEC teams and affiliated entities
  • Trusted third-party service providers (hosting, analytics, CRM, marketing tools)
  • Legal or regulatory authorities when required

All third parties are required to maintain confidentiality and data protection standards.

6. International Data Transfers

As SMEC operates across multiple regions, your data may be processed outside your country of residence.

We ensure appropriate safeguards are in place to protect your information.

7. Data Security

We implement reasonable technical and organizational measures, including:

  • Secure server infrastructure
  • Access controls
  • Monitoring and protection systems

However, no system can guarantee absolute security.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill business and service purposes
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent
  • Object to or restrict processing

To exercise these rights, please contact us.

10. Third-Party Links

Our Site may contain links to external websites.
We are not responsible for their content or privacy practices.

11. Children’s Privacy

Our website is intended for business use and is not directed toward individuals under the age of 18.
We do not knowingly collect personal data from minors.

12. Updates to This Policy

We may update this Privacy Policy periodically.
Changes will be reflected on this page with an updated “Last Updated” date.

13. Contact Us

For any questions or concerns regarding this Privacy Policy:

SMEC Automation Pvt Ltd
🌐 Website: www.smecong.com
📧 Email: [email protected]
📞 Mobile: +91 8606047714

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